Frequently Asked Questions

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We’re here to help you in being more quickly and effective by supporting your 3D printing needs. Please find here answers to our most frequently asked questions. This section will be continuously updated with the latest information about 3D printing solutions.

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Print Profiles

Go to Cura:

Go to Marketplace:

Go to Materials:

Click Forward AM

Click Install

The slicer will tell you to quit the cura and start again

Start cura again

On Material Choose BASF Forward AM and choose the material

For profiles in the website:

Download profile

Drag and drop

Importing BASF Forward AM print profiles in BCN3D Stratos

Version 1.0

 

Open the profile

  • Download the Ultrafuse material profile of your choice
  • Unzip the file, The file contains the following items:
    • A Material profile: Ultrafuse_XXX.xml.fdm_material
    • 2 settings profiles, Standard Quality (SQ) and High Quality(HQ) for the Sigma and Sigmax printers
    • 2 settings profiles, Standard Quality (SQ) and High Quality(HQ) for the Epsilon and D25 Printers
  • Make sure BCN3D stratos is installed on your PC, and the printer you want to use is set-up in the slicer
  • Open BCN3D Stratos

Import material profile

  • In the navigation bar select : Settings > Extruder left > Material > Manage materials, or when in the main interface of Stratos press Ctrl+K. The ‘Materials’ Panel should now be visible.
  • Near the top of the window, click the ‘Import’ button. Navigate to the folder containing the unzipped ultrafuse material profile and select the xml.fdm_material file. A popup message confirms the successful import of the profile. To import additional materials. Repeat the last step and select a different .xml.fdm_material file.

Import settings profile

  • In the ‘Print settings’ panel open the profile selection dropdown menu, click the ‘manage Profiles…’ option at the bottom of the list. Alternatively in an open Stratos interface press Ctrl+J. The ‘profiles’ window should now be visible.
  • Near the top of the window, click the ‘Import’ button. Navigate to the folder containing the unzipped ultrafuse profile and open the profile folder matching your printer and quality (SIG for BCN3D Sigma and Sigmax printers, EP_D25 for BCN3D Epsilon series or D25 printers) Select the curaprofile file of your choice and click ‘open’. A popup message confirms the successful import of the profile. To import additional profiles or qualities. Repeat the last step and select a different .curaprrofile file.

Slicing using the profile

  • When you have imported the material profiles successfully the materials and settings profiles are available for selection in the material end profile panels.
  • To print using an Ultrafuse material in the material selection panel, open the material dropdown menu select BASF Forward AM > here you will find all the material(s) that were just imported. (Please note, Due to compatibility issues within the BCN3D Stratos slicer, some materials will not show under their official material category. If you do not find the correct Material category, look under a different category for your materials)
  • In the ‘Print settings’ panel open the profile selection dropdown menu, select the settings profile matching the material you are printing with. This profile will correctly set all parameters to optimally print the material. (Please note! Only use matching profiles for a good printing result. Mis-matching material profiles will adjust temperatures and settings incorrectly which can cause jams or degradation of material!)
  • Click slice to start slicing

Happy printing!

Do you have a specific question and you can’t find the answer here? Please don’t hesitate to contact us. Our specialists or sales team are here to assist you and will try to give you the best possible answer.

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